Refund Policy

1. Returns & Refund Eligibility

We want you to be completely satisfied with your purchase from Cavoire Lifestyles. If you are not satisfied, you may be eligible for a refund or exchange under the following conditions:

• Items must be returned within 10 days of delivery.
• Items must be unused, in their original packaging, and in the same condition as received.
• Certain items, such as personalized products, sale items, or perishable goods, may not be eligible for refunds.

2. Refund Process

To initiate a refund, please follow these steps:

1. Contact us at hello@cavoirelifestyles.com or +234 803 478 1948 with your order details.
2. Once your request is approved, we will provide return shipping instructions.
3. After receiving and inspecting the item, we will notify you of the approval or rejection of your refund.
4. Approved refunds will be processed within [X] business days and credited to the original payment method.

3. Exchanges

We allow exchanges for defective or damaged items. Please contact us within Items must be returned within 10 days of delivery of receiving your order to arrange for a replacement.

4. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account.
• Contact your payment provider, as processing times may vary.
• If you still need help, email us at hello@cavoirelifestyles.com.

5. Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to an error on our part.
• Shipping costs are non-refundable.

For further questions, feel free to contact us at hello@cavoirelifestyles.com.